My family ordered me a mystery luxury box set which when arrived was beautifully assembled. However the contents were not exactly what I liked and so when trying to return, this process was extremely difficult. The items I returned and the money I got back was a significant difference in price due to apparently return postage costs and apparently they don’t make money on the boxes so That needs to be taken into account. I expected £60 returned and only got £42 - however I paid for the items to be returned. All in all I was very disappointed with the service of this company and do not believe they adhered to their returns policy and will not recommend or use this company ever again. There is no second chance as a first encounter and my first encounter was very poor. Look for another company to use!