Ordered a birthday gift for a friend on 30th June, thought that giving a specific delivery date would be fine and they would dispatch in time. Order was dispatched on 3rd July to be delivered on the 7th - the order still hasn't been received! I have sent an enquiry to the company and got the following response "The Royal Mail estimates normal first class deliveries to take 1-2 working days but because of the current situation there have been delays in a lot of parts of the UK, as warned on our website. The gift is not sent tracked as it will arrive with the normal post and will be delivered through the letterbox. The Royal Mail have assured us that even if things are delayed the post is not lost and will reach its destination." I understand that things may be delayed at the moment but its been 3 weeks since I ordered it and 2 weeks since they dispatched it! Won't be chancing this again.