I have just bought a Panasonic 40” screen from Powerbutton (online), I was very pleased with the (next-day delivery). Unfortunately when taking out the TV, the screen was cracked. Contacting Powerbutton direct they were most apologetic and helpful, no quibble. A replacement TV was sent out 24 hrs later. We are so pleased with the Panasonic TV, lovely clear picture and the channels are easy to change over without having to wait seconds for the TV to think about it like other brands of TV I could mention. I would thoroughly recommend Powerbutton. The two guys I spoke to Liam and Jason were brilliant.