I’ve spent thousands with these guys in the past and just recently I purchased some black bonnet vents for my Evoque from a friend but had no Templates as to where Exactly to place them!. The ones I bought were identical to the ones sold via Powerful UK Ltd so I explained my situation to a lady named Lily On-Line all the above and would she kindly send over a couple Templates. She said ‘No’ as I didn’t purchase from them!. For me, a bit of kindness goes a long way in business as i KNOW being a Businessman!. I wouldn’t touch these guys EVER AGAIN now and strongly advise you out there also look elsewhere as the Customer Service is Abysmal!