Very poor all round. Impossible to get hold of this company or get a reply from emails. Bought a kettlebell before Christmas, it was lost by the ridiculously poor courier Powerhouse use, XDP Couriers. Couldn't get hold of Powerhouse as they were always engaged and didn't respond to voice messages or emails. Eventually got them on the phone by phoning the moment their lines opened at 10 am and the order was resent. Eventually turned up.a few weeks later and the kettlebell ordered is very poorly finished with a very lumpy handle. Tried to leave a review on their website but it seems any review under 4 stars isn't published. Be warned...