Purchased a product worth £600 but never received a confirmation/receipt from the seller. They assured several times via e-mail everything was fine and kept us waiting for over 2 weeks after which they suddenly changed estimated delivery date in FOUR months (!) No further answers to cancellation/refund queries or updates. Lack of customer service, system that doesn't work and seller unable to fulfil orders but yet, still accepting payments. Absolutely disgraceful and deeply disappointing.
5 years ago
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