They are unreachable by phone and are now also not responding to emails. They sent out an incomplete order, it was missing two 5kg disks so I raised this by email on the day of delivery. I ordered 4 x 10kg and 4 x 5kg disks - they dispatched 5 packages (shown on their dispatch/tracing note) 4 x 10Kg's and 1 package that contained 2 x 5kg disks.. Their customer service rep said she couldn't help and that their transport team would have to help me so I asked to be put in touch with them and she didn't reply! Really dreadful customer service tbh! Steer clear!
5 years ago
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