To be honest I was a little worried after reading some of the reviews that I would not be receiving my pram, but the service was fantastic, I ordered my pram on the Sunday. And it was ready for delivery on the Wednesday, brilliant, I even managed to change the day to one that suits me, again with no hassle at all. The pram is silvercross Wayfarer special addition which I have purchased for my daughter is beautiful, it was really easy to put together and looks great to Would definitely recommend paying the extra money for this lovely pram Dawn ELtringham Newcastle upon Tyne