In short: The items arrived on time, in good condition, and it was a great deal. They have very considerate customer service & we would happily buy again from PramCentre. In Full: We were exceptionally please with the level of service from PramCentre. When we ordered, our item was not in stock. Before taking our payment, they called us to make sure we were okay with this, and advised on when they would have the items in stock. This is a great level of service, as I am sure many other companies would have taken the money and left us to check the order status ourselves.