Spoke to a lady called Louisa over the live chat today, we had bought a Doona car seat and got a free bag with it and then I noticed on their website it's advertised with a free rain cover as well so I though I'd ask over the live chat and boy am I glad I did!! She was so helpful and arranged for it to be delivered free of charge in couple of days! Also helped with isofix base for it too ,checked if it would fit my car and as she wasn't sure she did I can always take it back in 14 days if it didn't fit! I'm so pleased with this 1st class service and couldn't be more happier for choosing Glasgow pram centre for our purchases! Thank you again!