I ordered a car seat adapter then received an email stating "thank you for your part payment" (I paid in full) so had to call up and wait to speak to someone to sort it out and check the item.would be dispatched. Turns out it was a system error their end (annoying). Then when I checked about the item dispatch time was told it could be up to 2 weeks and was offered a refund (annoying). It would have been more helpful if they had had a warning on this item of the stock delay time and get you to call to check before paying. Not sure this is the most efficient company. Call before you order (but be prepared to wait on hold!)