The delivery of this item was incredibly quick, especially given the time of year. I cannot fault that at all! Great job! The product itself is lovely! It's quite small (our chunky 6 month old fits in 'nicely'), very soft and can't be over rocked which is reassuring! However on one of the rockers, the front dowels on one side (already in) were not flush with the pre drilled holes in the rocker. I was able to whip the dowels out as with the other ones and the screws firmly attached everything is solid and sturdy enough. Although I was able to rectify this, had I paid full price I would be pretty angry and probably returned it. It's a real shame about this flaw as apart from this, the quality seems good, it's not flimsy and it looks and feels great.