I ordered my product at 7.15am online on a Thursday and had immediate confirmation by email. By 5pm the same day I had a text message advising my product would be delivered the following day. I received my product by 1pm on the Friday. This was not any special delivery request just the standard free delivery. Extremely impressed. Also the courier used text me on the Friday morning to advise of my one hour delivery time slot which meant I could carry on with my plans with little inconvenience. The order process was straightforward and hassle free. Would definitely use Pram centre again.