Very happy with this order, although possibly quite lucky as well! We bought an Uppababy Vista pram and Maxi Cosi carseat online, as part of a package deal. (was cheaper than just buying the pram on it's own). I'd read a lot of other reviews and fully expected a waiting time of a few weeks for the pram, seems to be a common supplier issue with many shops. As it turns out, received a call a few hours after placing my order online to say that unfortunately there was a waiting time of a few weeks - but then received another call about 10 minutes later to say that actually they were mistaken, and my order had shipped, to be delivered next day! (even the shop sounded surprised!) So no complaints from me about speed of service, but we could just have been lucky with this one! Package contents were all as expected, perfect condition, nothing missing. Overall I'd be happy to recommend Pramcentre.