Anonymous
I placed an order on 27 Feb and was told it was in stock. After they willingly took my payment for the item I was informed the item wasn't actually in stock and would take 2-3 weeks to ship. I was told I would be contacted by the company when the item came in to arrange delivery. 3.5 weeks later and still no call, I contacted the company. They informed me that unfortunately they placed an order for the wrong color but would order the correct one and have it in for me in another 2-3 weeks. Again, I was told they would contact me within that time frame to arrange delivery. I never received a call (again). With my baby being due that week I reached out to them explaining my frustration and was told they were sorry but the item still hadn't been received. When I asked how long it would be they told me they had to contact the manufacturer to find out but that they would call me back. You guessed it, no call back for days. I was left on hold for 43 minutes and never given a response. We are now 2 months past the time I placed the order and I still have not received the item nor have I been provided an estimated arrival date for the item. Every time I call I am told someone will call me back when they have an answer. They have THE WORST customer service and although their items say they are "in stock" online a large majority of them are not, as they told me. Please do not waste your time with this company. It ends up being more of a headache than anything else.
7 years ago
Read Pramcentre.co.uk Reviews
Pramcentre.co.uk has a 4.3 average rating from 2,479 reviews

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