I ordered my pram on 14th January & gave the date to collect this on 14th April, after travelling through to collect this i was told my pram wasnt available to collect & that they would send free of charge to my house within the week. With my due date only 3 weeks away, i was panicking & wanted to ensure i had the pram in enough time. I called back after the week to be told my pram still wasnt there but the chassis & car seat was there & that i could go & collect this. I did so & was told AGAIN that the pram, carrycot, & bag would be delivered within the week... still Nothing!!! I called again today to be told they are contacting the supplier to see where my order is, my due date is now 5 days away & i still only have my car seat & chassis!! if id have known it wouldnt have been available at the time i wouldve cancelled & went elsewhere!!!