❗️❗️⚠️WARNING ⚠️ ❗️❗️ ...To anyone buying a pram from GLASGOW PRAM CENTRE❗️❗️ We ordered our pram a limited edition silver cross on the first week of May and arranged to pick it up at the beginning of August. We went to the store to pick it up only to be told it wasn’t in store and they didn’t know when it would be in. We were told at the desk ‘oh did no-one phone you’ this went of for over 6 weeks with us being told every week that our pram would be in store by the end of the week and that someone would give us a call back. Not once did any of the staff apologise they instead tried to act like it wasn’t already weeks late. We were never contacted regarding the pram we had to phone them every week for an update until eventually one member of their staff phoned silver cross to locate our specific pram, something we assumed they were doing every time we called. It turns out the pram we had already paid in full was discontinued. We found this out 1 week before the baby is due and left with no car seat as this was also late even though it’s not limited edition. The store has given us a replacement pram that is similar to the one we chose and sees this as compensation as it is slightly more expensive even though it’s not the pram we wanted or paid for. And the one we originally wanted was much nicer. The service from the beginning to the end has been disgusting. Thankfully we now have a pram with 4 days till due date but have had weeks of stress and frustration. Leaving with only the apologies from the owner who offered no compensation as our case was just ‘overlooked’. The owner at first was using the excuse there is a back log of prams and then had to back track when we explained we paid for a pram advertised In their store that they aren’t even able to produce. Would never buy from them again their service and organisation has been horrific.