Purchased a pram which was faulty and unsafe. Returned it and was told I would get a replacement within 2 weeks, 9 weeks later I am still left waiting. No offer for a replacement whilst I waited and no phone calls to update. After several phone calls I was told on 4 separate occasions it would be arriving and 4 trips to the shop and countless calls I’m still left without my pushchair but they will not give me a refund!
6 years ago
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