I went to Kingston branch for advice about a small blemish. The treatment offered was not at all what I needed, it was suggested to me that I should have the whole set of six treatments and the money was taken on the very first day of the consultation without allowing me to think and reconsider. I went for the procedure itself on the following visit and an equal amount of money was taken of me before I knew what the procedure felt like. I have good skin, I did not need dermapen, I did not like it, after a few treatments the blemish has not reduced even by a microshade. It cost me £900 and I cannot even bear thinking of another procedure to complete the course. Try before you buy! Be very careful with offers, like six for the price of five and the like.