I went to this clinic for tattoo removal and bought a package of 5 sessions as advised during my first appointment. The waiting time between each session was 7 to 8 weeks, which made the whole process very long and frustrating. After completing the package, I asked why there wasn’t more progress. I was told it could be due to my skin, the ink, or just “how my body reacts” — but I never received any clear answers. Despite my doubts, I trusted them and purchased a second package. Again, the results were extremely minimal. After two years and two full packages, I was told to try a different clinic with a different machine. I did — and the results after just one session were immediately noticeable. After two sessions there, the difference was huge. The specialist at the second clinic was even shocked when I explained I had already been doing laser for two years — she couldn’t help but laugh and said the tattoo should have been gone long ago. I reached out to the original clinic to ask for some kind of gesture — a refund, a discount, or help with ongoing treatment — and they refused. After spending so much time and money for very little result, I felt completely let down. The staff and service were disappointing, and I can’t recommend this clinic based on my experience.