BE WARNED- extreme care needed if you go to Pret a manager. we were in London for weekend. visited Pret branch at 7 Marylebone lane. we were targeted and robbed in broad daylight 14.20pm whilst sitting at a table at the back of the restaurant. van waiting outside with door open to collect thief. staff advised afterwards this is a regular occurrence. obviously targeted and tipped off. tried contacting Pret customer service. lip service via their staff for 3 days. no apology. zero assistance. eventually i was asked if I reported the crime- which I affirmed- whereupon I was advised by phoebe that this was no longer Prets problem and there was nothing more they can do.