I LOVE this shampoo and conditioner SO much! I tell everyone that I know with pups that they have to try it because it is AMAZING! My pups smell so good and the smell lasts so long. I have given small amounts of our bottles to my brother and now he is a customer. I was so happy to see the holiday sample pack and this was my last purchase. It is the perfect gift for a dog owner. I wish I could have purchased a bunch to pass out to others. The next best thing is their customer service. I made a mistake on the address of this last gift and, even at their busiest time of the year, they fixed my mistake in record time and the gift arrived 2 days later! From a VERY loyal customer, Pat