I ordered 2 cartridges (1 black & 1 colour) for my HP Officejet 4632 printer from Printer Basics. Despite carrying out the instructions and troubleshooting instructions supplied with the colour cartridge; it prints in pink only (despite registering as full on the printer software). The black cartridge refuses to be recognised by the printer - and so I have returned it to a Jersey address supplied with the delivery paperwork. I have to dig deep to find encouragement for a second purchase.
5 years ago
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