Excellent service and quality in a period of lockdown when co-ordination cannot be easy for any printer, let alone one dealing with short runs and first time publishers. But my small order of various titles (and different sizes) was delivered earlier than expected, the quality superb, and a small hitch rectified instantly. I must give special mention to Jennifer Brooks in Customer Service who, knowing the importance of one of the titles - a personal memento for my two sons' birthdays - kept an eye on things from start to finish ensuring a happy outcome. On what was hardly a profitable transaction for POD, she kept me updated daily and gave the matter her personal attention as if I was ordering 10,000 hardbacks. Great stuff, thank you.