BUYER BEWARE! I purchased the Proov Pro supplement. It gave me extreme anxiety and sense of impending doom. The website says that if there’s an issue, they can refund me. I sent all the information to receive my refund. What they do not share is that we are responsible for a restocking fee and shipping fee. Please beware that their claim of helping if there is an issue is false advertising. I received my refund with the restocking and shipping fee deducted, but I was also charged a separate shipping fee by their Redo/Proov platform that handles exchanges. I explained this to customer service and even showed card statement proof that I was charged and they still refused to take responsibility of the double charge. This is disrespectful and a disservice to customers, especially those who are in a vulnerable state with fertility/infertility. Don’t waste your money on this company.