I was very disappointed with the response from this company. My alarm is not working due to a battery fault. I was this morning, 31st May, quoted the 22nd August as the next available appointment. I am told that this is not an emergency in spite of of the fact that we are elderly vulnerable clients. I also found the staff, member, quite rude and dismissive. We had a contract with the Gas Board for this alarm. It was suddenly transferred to this provider. Having experienced such poor service I will look at my options.
3 years ago
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