I have found the new boxes in which the oil burners come much better that the previous packaging. Whilst I was unaware of a free postal promotion giving away free postage on all orders over the bank holiday weekend. Perhaps something more visual on the website during these promotions may have helped me choose to alter my ordering date or at least able to plan for the delivery coming in later than usual. So my order was delayed due to the demand a quick call to the office to confirm they had recieved my order. Explained I was in a que and was being served in order. On an extremely positive note the delivery company that you use and their text notification service is an excellent asset to your business. I only wished all my suppliers used this service. I tables me to plan a delivery down to the hour, very very useful for reducing staff hours in uncertain times. Overhaul 9/10 well done. Gary so many lovely things...