Lost a good deal of money to qtrade over some months, i worked with 3 account managers and all they could talk about was me sending more money not how to withdraw the money that was stuck with them. I later met someone who is having a similar problem with mine and we decided to find a reputable recovery company to contact, after much search we settled on Lucre Recoup not knowing how lucky we were, we got our money back, got directions to reliable brokers and learnt more about trading. They are the best, contact via their website LucreRecoup.com for help and insight