R3 were my last hope in retrieving data from my damaged hard drive. The hard drive had taken a hit and a local specialist had been unable to help. I was dubious to use a recovery service found online, as I had seen some bad reviews and tales of scams. However, to my delight R3 were able to recover around 90% of my lost data, with a comprehensive list of recovered files sent through before I accepted and paid. There were corrupt files on my hard drive which although recovered cannot be opened properly. This is outside of R3’s control, and was made clear to me before I accepted the charge, this is just to manage the expectations of anyone like myself who is looking into options following a broken hard drive. I would not hesitate to use the service again, it’s not cheap but the cost is well worth the outcome. Cannot thank the team enough, and if the worst should happen against I would certainly be in touch. Sincere thanks to everyone involved