My laptop hard drive crashed and I thought I'd never see its files again. Then I referred it to R3, who I had come across several years prior through a YouTuber they had helped out, and their service was excellent. Once it was collected, they communicated updates to me at every step and managed to promptly return a full recovery, so I now have all those files back again exactly as they were. A little expensive but I understand that's just the nature of the industry and it was well worth it. I will definitely be using them again in future should the situation arise