An excellent service. All of the data was recovered successfully. Over 15 years worth of privacy and IT stuff. I was lucky enough to know quite a bit about IT hardware and not to touch the HD nor to attempt repairing myself. Searched online and found R3 Data Recovery. I was very impressed with their facilities but also assured swing they have a very nice clean station. Having experience in repairing Hard Drives (corruption problems, hardware such as logic board, faulty head, or scratched platen). In my case I was 99% sure that it was a head problem therefore I stopped the HD and removed safely to avoid further damage. R3 Data Recovery did the rest. I have never been so happy of being billed as this means that recovery is possible with great success rate. No repair, no fee. These guys know what they’re doing and definitely recommend! If I could rate more I’d give 10/5.