Amazing service!!! After a very stressful day, I gave up trying to recover a very big and important corrupted word document file. I tried everything I could, my IT skills, working colleagues, friends and flatmates and nothing. I spoke to many online services and none of them were helpful or affordable. When Andy took my call, at around 2am, he was calm, helpful and luckily awake. He did not waste time with nonsense technical terms/questions. He was very informative when gathering the information required. He updated me on every step of his progress, using messages and snapshots. The payment was simple and quick too. Great experience and outcome.