I went to R3 to recover data stuck on an inaccessible hard drive. The data included photos and videos that had huge sentimental value. When I went to a local computer engineer I was told it was all lost. I didn't hold out much hope of R3 being able to help me, but they managed to retrieve everything for me! I am enormously grateful to the team. From the first contact, the team at R3 were professional, organised and incredibly speedy. I was informed at every stage of the progress of my case. Their customer service is second to none. They provided outstanding service and went way above and beyond my expectations.