Satisfied Customer
This a genuine review from unconnected customer. I had 99.99% of lost data recovered by R3 Data Recovery Ltd (only one file was damaged/lost and this file was not important at all). I could not ask for more and I did not expect to get my data at all when on 30th of December 2021 my Seagate 1TB hard disk containing all important private and business data decided to give up and all format of the data was changed into the RAW files format. I knew the disk should be backed up but like most people, I just never managed to do it. I used the hard disk the day before and never noticed any issues and suddenly on the very next day - all data was lost. My computer could see the disk but could not access any data on it. I absolutely panicked, tried to google possible solutions, contacted Seagate support team but they could do nothing as the disk was not accessible. I have searched for data recovery companies online - and came across of number of ''so called'' data recovery companies, however after reading the reviews and after speaking to few sales people I have realized that they are not trying to help me to recover my data - they are trying to get me as a customer, get my disk with data and then get as much out of my unfortunate situation as possible for themselves by quoting me ridiculous price. How can you trust a data recovery company that cannot quote you a price upfront and number of reviews state this company is overcharging and don't really recover data in the right format? Believe me - it was my worst nightmare and unfortunately most of those ''so called'' data recovery companies do exactly this (I think they just rely on customers being desperate to get the lost data back and they charge those customers what they want). I genuinely thought I've lost all data till I found R3 Data Recovery website and came across the positive reviews. I decided to contact R3 Data Recovery and just have a chat to find out whether it is another company that I should avoid. To my surprise I could not ask for more professional approach. I was asked number of questions and straight away I received an answer of what possibly could have happened. The lovely and professional gentleman I spoke to explained all the process to me and straight away provided very reasonable quote. The quote was also confirmed in writing which made me feel like it is a genuine company. I have decided to send the hard disk to R3 Data Recovery and really hoped for a good result. Within a day from receiving the disk R3 Data Recovery contacted me stating that most of the data was recovered (I was also e-mailed image of the recovered structure of folders and files to check). I could not believe how quickly it was done and how excellent was the service they have provided. R3 Data Recovery has managed to recover almost 100% of my lost data (with only 1 file being lost - and it was a file I never used as it never worked). All the way during the recovery process I was informed of the recovery stages, the new disk with recovered data was returned to me within few days, safe and secured. I could not believe my luck and I will be always grateful for such an excellent service and all the help. I know it is a long review but please believe me - do your research and DO NOT TRUST first data recovery company you find online. You can definitely trust R3 Data Recovery. I could not recommend R3 Data Recovery more - be reassured this is a 100% genuine data recovery company with excellent service you can trust ( I was reluctant to trust anyone but had no choice and I'm so glad I was lucky enough to find this excellent company). Once more THANK YOU - you have saved not only my data but my time and saved me a lot of stress. Extremely satisfied customer (ref: R3-115368)
3 months ago
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R3 Data Recovery Ltd has a 4.79 average rating from 288 reviews

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