Communication great however my recovery was not a success my important files were not recovered so I do not understand why I had to pay in full for a recovery that was not successful I guess that is why you have to pay first so what ever you get back that’s your problem I’m now still stressed without my files and £310 down never again when it says if unsuccessful it’s £10 VAT not true you will pay in full and if you want more you will pay again in full feel cheated