Andy Butler and the entire R3 Data Recovery team are doing a great job. I was correctly advised the data already on the phone was overwritten and unrecoverable and a R3s free assessment confirmed this. Sometimes it is not possible to recover the data. I understand that . R3 Recovey Data does not ask any money. That's what Trading Standards say, and they're also very honest. They help me refund money from another company that I have been deceived . They did not recover the data and charged £ 505 !!! I highly recommend this company.