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Jeanetta Henderson
We have been anticipating the delivery of this radiator for an entire week. It was supposed to be delivered on Wednesday and it got stuck in California, Arizona then Amarillo Texas. At 3:15 on Wednesday it still said it was going to be delivered here in Newton Kansas. My husband took out the old radiator and has been anticipating the delivery so he could get it installed and get back on the road. So Thursday at 3:52 a.m. it managed to be located in Edgerton Kansas up by Kansas City at least 3 hours away and is still effing there! I don't understand what the hell happened here. Fed Ex should report why it got stuck there. Wreck, or whatever, we deserve to know why and a possible when. This is so frustrating my husband is fit to be tied. We had posted this review on Friday and when they seen the review they got very responsive and took care of the issue they tagged the shipment or whatever and so we got it delivered Sunday by 1:00 p.m. and my husband had installed by 1:30 before the storm came in. Just in the nick of time. So when they asked me to modify my review I told them I would because it wasn't their fault that FedEx failed us. They did their best. Fed Ex flopped out in Kansas City area and we couldn't even see where the package was from Friday to Sunday. So that was a big FedEx mess. They are on the naughty list this month. Tee-hee
3 years ago
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RadiatorNow has a 4.6 average rating from 2,736 reviews