A really good service. I used to be a Head of Physics in a large school. We ordered regularly as Rapid showed reliability, good value for money and quick delivery. I've now "retired" and have become an electrician. Rapid was first choice for wires to make test leads. I wanted precision resistors to calibrate my meters also. I asked questions which were answered quickly by Samantha - thanks for help. The delivery charge is a disadvantage. It took me a while to juggle this and another site to find the best way of ordering to get free delivery -this and the other site offered some similar but some different products. I find I have spent more with cpc farnell since they dropped the charge. Overall, if you want good quality and fast delivery, you can trust rapid.