Prices good. Shop and telephone service very good.
Stock of true industrial electronic parts are limited. Farnell & RS will have the parts.
Website Frustrating (As is RS)
1) Constanly flashes up drop down menu from the thick blue title bar and blocks the view of any search.
2) Searching is dreadfull. Farnell have the best with the parametric filtering.
First search reveals hundres of individual parts with pictures. They need to be rationalised into groups.
Pop up sumaries flash up all the time obscuring adjacent detail.
The paper catalogue has much better grouping,perhaps a line to that would help.
Parts are out of stock or on extended delivery too frequently causing me to goto your competitors for supply.
I am a prototype designer so if its easier to go else where (generally Farnell) their part number goes on the stock list and thats the part number the production buyers see.
I will never buy volume my clients might so I am interested in zero lead time for prototyping.
On the up side worst case I miss the odd item (worth pence) on the initial item. The penalty with Farnell is a £20 min order charge. Rapid only have the delivery charge (you are also reasonably close so I can and have come to the shop). RS often have min order quantity and their search facility is poor.
9 years ago
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