Rapid Electronics has always given good service, they still do. I order and I get no problem there. Now for criticism pointing to their Enclosures, their metal enclosures seems lacking, very lacking. I was looking in a two part enclosure boxes, once upon a time they stocked these in plain and powdered paint, some had a lip/overhang of about 5mm on the top cover.... when I enquired I was pointed towards metal boxes with a screwed flat top lid - nothing like I described which I had bought over the years. Sadly I had to order from elsewhere whose stock appears far better than Rapid's in Metal Enclosures...... for any electronic supplier these metal enclosures 'are a must have', it's the same with metal chassis, plastic in many instances are utterly useless where screening is required as one example.. Rapid has lost my trust in this department.... and it is only this department I criticize them for.