I placed an order on-line and within 10 minutes discovered that I needed to add to the order. I phoned to try and do this but was told I couldn't. Annoying for me as it would have meant a second lot of postage charges. Consequently I ordered the additional items elsewhere (same price, free postage), so ultimately a loss of sales to Rapid Online. Poor customer service that helps neither the customer not the company.
9 years ago
Rapid Online has a
4.8
average rating
from
11,593
reviews
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