RapidOnline is set in the dark ages so far as online security goes. For anyone with a real job (unable to receive parcels at home), they have a stupid 'order something which will fit through your letterbox, then 30 days later, spend as much as you want' policy. This lost them a £120 order - and was annoying because I ended up buying a different product from Maplin (who are happy delivering a personal order to a business address). Then they have the stupidity to add me to their mailing list uninvited.
Much, much worse, a week later I receive an anonymous (Dear customer) email with 'please find attached your invoice' and a pdf attachment. This is (a) indistinguishable from a phishing attack, and (b) extremely bad form in educating your customers.
So, you treat me like a criminal, send me spam, and finally show you don't have any respect for my online security.
10 years ago
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