Has Rattan Direct gone out of business? I ditto everything that has been said. My order was supposed to have been delivered yesterday but wasn't. After waiting in a queue for 40 minutes and finally reaching the top of the telephone queue it went to a voicemail message saying to leave a message! I have sent three emails and have received no reply. Before placing my order I telephoned the company to check that the delivery time quoted was accurate and they assured me it was! Is it not fraudulent to accept orders and payment knowing you are not able to supply the order? I checked reviews via Trust Pilot before placing order and in general they were all positive - clearly Trust Pilot reviews cannot be taken seriously. Avoid this company at all cost.