Absolute dog sh1te. Firstly they sent the wrong album - absolute jokers. You've literally got one job! then comes their customer service - shambolic / nonexistent. Two months have passed so far & no refund received for the difference in album price. (The album was a gift sent direct to a friend, who is actually happy with the album they sent, so I'm not returning it, just requesting £8 refund for the price difference). Thing is, I would class my self as pretty tech savvy.... Yet I struggled to actually find contact details for their customer service. It genuinely is not easy to find in the slightest. Then you have to buckle in for and endless loop of bullsh1t replies from email bots. Not a human in sight nor number to call. WITHOUT DOUBT THE WORST RETAIL EXPERIENCE OF MY ENTIRE LIFE