This is the second refund I receive via Reeclaim, which is nice, and when I think about THOUSANDS of people who can now claim such refunds for situations, when fully packed trains are delayed for more than 15 minutes in a peak time, it makes me hope tube may be willing to do something to fix the problem next time before it happens. Tfl sent something as a nice accompanying letter as well; something like "sorry you had a waste of journey and late wherever you were travelling, but here is it your £1.5 back. Enjoy".
7 years ago
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