I purchased a course on line just before Christmas. I di not receive my log-in details so I contacted Reed on January 13th and was told I would have them within 48 hours. They did not come. I requested them again... nothing so I phoned the course provider on the morning of January 18th and they who promised to send them by 3pm. Still nothing. Reed only respond (if they respond at all) with automated emails and the course provider has not contacted me at all and soI have no confidence in Reed or that the course will be well managed. They may be good at other aspects of recruitment but I would certainly avoid them for training courses.