My daughter ordered an expensive t shirt. They sent the wrong item but Reem Clothing refused to refund the money that she had paid unless she sent the wrong t shirt back first. 8 months later she still has not received any money. Legally you do not have to send anything back that is sent to you in error, and we were not prepared to send the wrong item back until we received a refund. We finally sent the t-shirt back in desperation but they rang to say it was 'too late' to give a refund! When we ring the company to speak to the Manager, no one is prepared to divulge his name, which is suspicious in itself, and he is only prepared to be known as 'Simon'.