I was recommended Reformed Lab from a friend after they placed an order for me as a gift from a friend. I was immediately hooked and decided to place an order for myself during Black Friday. When my friend sent me the order information however, I realized they'd entered in my email incorrectly and I reached out to Reformed lab by email. At this point I'd made an account on the site so in my email I requested the orders be merged to my new account and for the points for the order to be added as well. Mike got back to me literally the next day and had already handled everything. Will defiantly be ordering more from here. Shipping was quick and staff is a joy with great service. Last but not least let's talk about the genuine excitement I had upon receiving my personalized video message thanking me for my order. Such a lovely surprise!