I absolutely love Reformed Film Lab! I'm new to film photography and was so intimidated with where to start. RFL has been a wonderful resource! They carry so many great options for film and all have great, clear descriptions and even sample photos when available (so helpful). I even turned to them when I decided to dip my toes into developing my own film. Everything I've purchased from them (35mm and 120 film, fixer, a dark tank, and tons of other supplies) has been great! Everything arrives quickly, packaged with care, and I've never had a defective item. And while I've never had to contact customer service, I have a feeling that they'll go above and beyond for their customers. I'll be a lifelong customer, for sure!