Had them in to replace the clock on our Rangemaster cooker. Paid a flat fee of £175 and after a short time it went wrong - could not set the time. Slow to answer the phone so several attempts and when I did get through they booked an engineer call which never happened. So I called them again to be told that the visit had been cancelled because by the time I'd got through to them I was outside a 90-day warranty period. Nobody had contacted me with this. And if I wanted them to come out now it would cost another £175. Not happy!
7 years ago
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